The Longest in the Business
- All Classic British products are warranted to be free from defects in material and workmanship for 2 years from the date of invoice.
- All superchargers, supercharger components, and supercharger hardware are warranted to be free from defects in material and workmanship for 1 year from date of invoice.
- Moss Motors, Ltd. will, at its discretion, repair or replace any part that fails in service within the warranty period. This warranty does not cover labor, failure of related components, normal wear of brake or clutch components or failure resulting from alteration, misuse, accidental damage, faulty installation, or faulty repair.
- Warranty requests should be submitted to our sales department and must be supported by the original Moss Motors purchase invoice and documentation of the failure.
2-Year Warranty
One of the Best in the Business
Most new parts sold by SNG Barratt, Moss, and Rimmer Bros are warranted against defects in materials and workmanship for 24 months or 24,000 miles (whichever occurs first) from the date of invoice. For items covered under a 12-month warranty, this is limited to 12 months or 12,000 miles (whichever occurs first).
Warranty Period and Start Date
The warranty period commences from the date of invoice, not from the date of installation or first use.
Warranty Coverage
If a part is found to be defective within the warranty period, we will, at our discretion:
- Repair or replace the defective item
- Issue a refund for the purchase price of the defective item
- Reimbursement will be made via the original payment method.
Reasonable return postage costs will also be covered, provided proof of the cost is supplied (using the standard or least expensive method only).
How to Submit a Warranty Claim
To initiate a warranty claim, you must:
- Complete and submit a Warranty Claim or Returns Request Form (available online or via our customer service teams)
- Receive a Returns Authorisation Number
Return the item with:
- Proper documentation or invoice details.
- The Authorisation Number referenced
- Adequate packaging and proof of shipment
We cannot process claims without proper documentation or invoice details.
Inspection and Testing
All warranty returns are subject to physical inspection and, where necessary, testing. This may include returning the part to the original manufacturer or supplier. Electrical items will be tested; if found functional, no refund or replacement will be issued.
Warranty Exclusions
This warranty does not cover consequential loss or expenses
(e.g., recovery costs, car hire, garage labour, or re-delivery)
This warranty does not cover failures due to:
- Incorrect installation
- Misuse or neglect
- Use in motorsport, competition, rally, track events, or other motorsport events
- Modifications, alterations, or adaptations to the part
- Failure of related components
Warranty Duration Exceptions
The following items are covered by a 12 Months or 12,000 Miles (Whichever First) warranty only:
- All superchargers, supercharger components and hardware
- Genuine JLR and Genuine MG Rover products
- Reconditioned Items
- Moss Miata products
- Robbin’s products
- Car Capsule products
Additional Terms
- Any part replaced or repaired under warranty will only benefit from the balance of the warranty cover remaining from the original purchase date.
- The warranty is non-transferable.
- Acceptance of goods is deemed acceptance of these terms.
- The warranties are in addition to, and do not affect, your statutory consumer rights